Technology

Google working on restoring Local Service Ads advertiser console

Advertisers have been complaining all day about being unable to manage their LSAs.

Google has confirmed issues with the Local Service Ads advertiser console and said they are “investigating and working to resolve this with high priority.”

Since this morning, advertisers trying to access the Google Local Service Ads advertiser console have been hit by timeouts, 500 status codes and other errors preventing them from manage LSAs.

Confirmation. Ginny Marvin, Google’s Ads Liaison, confirmed the issue on X just minutes ago:

The issue. There are a number of complaints on social media about LSAs not being accessible. Here are some of those complaints, some starting around 8 am ET this morning:

Google has yet to post about this issue on the Google Ads status console.

Why we care. If you have been having issues managing your Google Local Service Ads, you should know you are not alone. Many advertisers have been having issues all day long. And while LSAs often have issues in the console, these issues today seem a lot worse.

So hang tight, Google is working on addressing the issues.

About the author

Barry SchwartzBarry Schwartz

Barry Schwartz

Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the “US Search Personality Of The Year,” you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O’Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.

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