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#IKEA buying back customers’ old furniture for resale in its stores

#IKEA buying back customers’ old furniture for resale in its stores

People tired of their flat pack IKEA dressers, drawers, cabinets and tables will now be able to sell them back to the furniture retailer for resale in its stores as secondhand.

The world’s biggest furniture group said Tuesday the “Buy Back” initiative was part of its aim to become “a fully circular and climate positive business by 2030.”

Under the plan, customers will get vouchers to spend at IKEA stores, the value of which depends on the condition of the furniture they are selling back.

The initiative will be promoted in a campaign running from Nov. 24 through Dec. 3, though the offer will continue after that date.

Customers with “as new” items, with no scratches, will get 50 percent of the original price; “very good” items, with minor scratches, will get 40 percent; and “well used,” with several scratches, will get 30 percent.

One possible catch for customers is that products must be returned “fully assembled.”

IKEA said vouchers will have no expiration date to encourage customers to purchase items only when they are needed.

“By making sustainable living more simple and accessible, IKEA hopes that the initiative will help its customers take a stand against excessive consumption this Black Friday and in the years to come,” it said in reference to Nov. 27.

IKEA said anything that cannot be resold will be recycled or donated to charity.

By 2021, IKEA plans to have dedicated areas in every store where people can sell back their old furniture and find repaired or refurbished furniture.

Last week, IKEA said it sees sales returning to growth this year after the coronavirus crisis boosted shoppers’ interest in spending more on their homes, a trend it believes is here to stay.

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