#Google Ads finally resolves ‘Confusing Ad Text’ issue for most users
Table of Contents
Users still impacted are advised by Google to upload new assets or edit existing assets using a different label.
For those still impacted by the error messages, which have been ongoing for the past 14 days, the platform confirmed it would continue working to restore the service.
Appeals. The backlog for self-service appeals related to “Confusing Ad Text” and other content quality labels has now been brought down to normal levels, so if you do wish to file an appeal, processing should be quicker than it has been.
Some appeals are currently in progress, and the asset-level labels have already been removed. You can ignore these appeals safely, as they will automatically expire after 5 days.
Why we care. If your campaign is still affected by these issues, rest assured that the problem is on Google Ads’ end, and the platform is expected to resolve it shortly.
What Google is saying. If you’re still impacted by these issues, Google suggests taking specific steps until the issue is resolved on their end:
- “The only known work-around at this time is for an advertiser to upload new assets / edit existing assets to replace those that are currently labeled. E.g. The text asset labeled for Confusing Text ‘Buy this now’ could be edited to ‘Buy this today’ and the new asset will not be labeled.”
Deep dive. Read Google’s announcement in full for more information.
Nicola Agius is Paid Media Editor of Search Engine Land after joining in 2023. She covers paid media, retail media and more. Prior to this, she was SEO Director at Jungle Creations (2020-2023), overseeing the company’s editorial strategy for multiple websites. She has over 15 years of experience in journalism and has previously worked at OK! Magazine (2010-2014), Mail Online (2014-2015), Mirror (2015-2017), Digital Spy (2017-2018) and The Sun (2018-2020). She also previously teamed up with SEO agency Blue Array to co-author Amazon bestselling book Mastering In-House SEO.
If you liked the article, do not forget to share it with your friends. Follow us on Google News too, click on the star and choose us from your favorites.
If you want to read more like this article, you can visit our Technology category.
