How to Customize Digital Workplace Services? Can VDI Help?

The complex nature of how we work today demands a solution that can easily cater to the dynamic needs and diverse requirements of individuals, systems, and operations. Today, more than ever, we are virtually connected to the world via all sorts of applications, solutions, and interfaces.

In this scenario, building a digital workspace strategy and executing the same is crucial for companies to stay relevant and profitable, and survive another unprecedented situation like the pandemic. Customized digital workspace services mean implementing employee-centric technologies in the workplace, which helps them in working smoothly and up to their potential.

Let’s explore more about creating a digital workspace with VDI and how it helps organizations.

What is a Digital Workspace?

 A digital workspace enables employees to work from anywhere, anytime, and from any device. While doing so, companies must comply with the regulatory and industrial regulations. Implementing digital workplace services in an organization means moving the operations and information to the cloud, which poses its own challenges, especially in the form of security risks.

However, the way around this is to choose the right platforms and services. That’s why when you customize microsoft modern workplace services, including experts like CIOs and CTOs is essential.

In a digital workplace;

• The end-users want access to the solutions, services, and systems when they need them and that too, on the devices they want to operate.
• IT teams must centralize the management and policy control of the devices and systems to maintain compliances and service delivery.

Customizing digital workplace services means shifting the IT work focus from managing desktops, phones, and laptops to delivering applications access and content experiences to the workforce.

Customizing the workspace to make it digitally mature and efficient means three things;

Access Management: Employees and users can quickly access business-critical applications from anywhere anytime without risking security.

 Application Portability: Employees and users want to access applications independent of the operating system and platforms they are using, giving them the freedom to work.

 Unified Endpoint Management (UEM): IT teams and managers can access, control, and manage the devices and solutions from a centralized location.

Virtualization is the critical component that we must understand to implement digital workplace services.

Understanding Virtual Desktop Infrastructure (VDI)

Virtualization is an important part of creating a quick, flexible, and user-friendly digital workspace while also controlling risk. Virtualized desktops and apps run in secure data centers on-premises or in the cloud. Only the rendering of the user interface is sent across the firewall in both instances.

In the process of abstracting applications from their endpoints and converging them for user access can be done in two ways;

1. Remote Desktop Server Host, generally provided by Microsoft Server.
2. Virtualizing the entire desktop environment, i.e., VDI

A virtual environment is exactly as it sounds. Employees can get the in-office experience while sitting at their homes or in a cafe. Effective implementation of the VDI ensures seamless connectivity between the systems, including the data centers located on-premises or on the cloud, while remaining secure from threats.

Customizing VDI for an Organization

 Incorporating VDI in an organization means the IT team has to deploy a hyper-connected and secure environment. However, companies can also hire a third-party cloud service provider to manage the services. But for large organizations, having an in-house IT team is more suitable.

The work of implementing VDI-enabled digital workplace services includes;

Identifying the needs and requirements of every employee and how they will interact with the digital environment.

Creating the VDI blueprint included the budget, architecture, and business requirements.

Creating the VDI design to ensure that the workers can access the required applications and systems quickly and without interruptions.

Ensuring timely and regular health checkups to identify and resolve the glitches.

Working closely with the operations and production teams to identify the gaps in the system and optimize the services according to the requirements.

Benefits of Implementing VDI Solutions

 Well-executed VDI solutions can help organizations in a variety of ways. They can help optimize the operational costs, downtimes, issues of inaccessibility, and much more. With fully-featured desktop services, companies face the monumental challenge of getting software licenses services and paying for their procurement costs.

However, VDI and Desktop-as-a-Service (DaaS) systems help organizations in tackling several challenges, including;

• Software licensing and compliance
• High procurement costs
• Keeping up with the changes in the technology landscape
• Troubleshooting the common issues
• Operational costs

Source

More importantly, companies already working with VDI to customize digital workplace services concur that this is more secure than working with legacy desktop-based solutions.

1. Anywhere Anytime Accessibility: In a traditional setting, the moment an employee shuts down the computer, they are disconnected from the business, the customers, and the work. But in a VDI-enabled environment, the employees can access the systems, data, and services whenever required from any place. Here the desktops are directly delivered to the employee’s endpoint devices via cloud servers and solutions.

2. Cost-Savings: With the traditional desktop-oriented infrastructure, the cost of implementation and maintenance was too high. This was one of the reasons why some companies were refusing to go digital because of the huge costs and not to mention the requirement of an IT team to manage everything. But with a cloud system, the costs are substantially reduced. This is because we need minimal hardware, can manage without an IT team, and the software licenses are also shareable.

3. Better Security: Companies believe that the cloud is a risky proposition, and their fear is not unfounded. Until 2030, businesses are expected to lose $650 billion due to breaches and cybersecurity attacks. But the right implementation can ensure protection from these breaches. To customize digital workplace services means integrating the systems with the cloud, and you can also store all your data on the cloud. Since the data is stored on remote data centers and storage servers, it can be protected from attacks on the company’s IT infrastructure.

Additionally, a VDI-enabled cloud storage system is replete with multi-level security features like two-factor authentication, end-to-end data encryption, antivirus management, access control, group policy controls, malware & ransomware protection, etc.

Conclusion

 Businesses are shaped and progress in the modern age based on their digital maturity and readiness to adopt digital technology. While several challenges to building a digital workspace, they can be tackled with a well-oiled plan and strategy. VDI is one of the best strategies to customize digital workplace services and achieve operational freedom with efficiency.

Author Bio

Ishan Vora is a Digital Marketing Manager working with DEV Information Technology Ltd (DEV IT); delivering digital transformation Solutions and end-to-end information technology services across the globe. DEV IT is also one of the leaders in mobile application development Company be it Native or Hybrid. Ishan is an avid reader and likes to remain updated on technological advancements in the domains of Cloud, Mobility, Data, and emerging technologies.

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