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#How to Create a Telemedicine Platform: Core Features

How to Create a Telemedicine Platform: Core Features

During the pandemic, the demand for telemedicine services has grown. People realise the importance of telemedicine platforms and hence a thought was obtained “How To Create Telemedicine Platform?

After realising the importance of telemedicine platforms, the next question is, “how can we use telemedicine platforms?. With the help of this article, you will know how you can create & utilise a telemedicine platform that will help people efficiently and create one of the most profitable businesses in 2022.

Let’s dive into this article on telemedicine platforms with market analysis

What Is A Telemedicine Market?

As we have discussed above, with the help of telemedicine, you can help people, and with that, you can also create your business. For this, you have to understand the market of telemedicine. Let’s get into it and understand the telemedicine market.

What is a telemedicine platform?

This platform uses information and communication technology to improve the patient’s care and medical information to provide the best possible health to the patients. Treat the patients in distant locations. This will allow the healthcare specialists to evaluate them.

Telemedicine platform includes:

  • Helping patients through remote healthcare specialists.
  • Providing health and education services.
  • Remote monitoring of patients’ vital signs.

A survey was conducted in the USA in 15 major metropolitan areas by Merritt Hawkins. According to that survey, a patient needs to wait approximately 241 days to make a new appointment. If we talk about mid-sized cities, the situation is even worse. The average time is 32.8% longer than most of the metropolitan cities. That’s why many patients go to the emergency room to avoid waiting.

In Europe also the situation is a little similar. The only difference is there it is a bit easier to book your appointment with the general practitioner. At present, we need more considerable practitioners than ever due to covid-19.

Adoption of Telemedicine

A physician survey was conducted in 2019 according to that telehealth adoption was up 340%, and by 2022, over 3,40,000 users are expected to be using telehealth. These reports look underestimated after the 2020 pandemic situation.

Approximately 62.6% of patients and 59.0% of clinicians reported no difference in the quality of service in the house visits and telehealth visits.

According to a report, above 53% of patients have already been a part of remote doctor visit services.

What Impact Does Pandemic Has Put On Telemedicine Services?

For more than 50 years, the University of Nebraska performed a medical video consultation; this was when people were first introduced to telemedicine services. This is growing and expanding very fast due to the higher accessibility of technology.

Things are rolling up too fast in 2022 if we compare it with the time of the pandemic. As we all know, before the pandemic spreads all over the country in months, it becomes clear in everyone’s mind that they should take significant steps to adopt telehealth. If they don’t do so, the whole healthcare system will collapse.

Growth in the usage of telemedicine services

MyUpchar is also seeing rapid growth in the number of patients, not only covid-19 patients but also patients with serious illnesses. Many e-health startup organizations are facing difficulties in the availability of doctors.

Advantages of telemedicine platforms

There are four benefits of telemedicine platforms:

  • Accessibility
  • Affordability
  • Convenience
  • Safety

Accessibility

The most crucial advantage of the telehealth platform is accessibility. With the help of the telemedicine platform, all the patients can make an appointment with the doctors, no matter where the doctors are. A 30 min video call between the doctor and the patient clears all the patient’s doubts.

The importance of telemedicine platforms is very high in the areas where people are suffering due to a lack of specialists and hospitality services. According to a survey, 69% of physicians want to have a video appointment to increase their access to their patients. Many healthcare specialists agree that telehealth improves a patient’s access to good health.

Many organizations face the issue of healthcare personnel shortage, especially in rural areas.

Convenience

Telehealth platforms are not just easily accessible; they are convenient also. Healthcare specialists are willing to take video appointments due to work-life balance. Many responders believe that it saves the time of both patients and doctors.

Safety

During the time of life-threatening disease, this is very important for doctors to save themselves first. This is why online video consulting is much better.

Best Services Offered Under Telemedicine Industry

Here is the name of some of the best available telemedicine market services available in the market.

  • VCDoctor
  • Doctor on demand
  • Zocdoc
  • Healthtap
  • MDLIVE
  • Babylon health
  • Practo

What Are The Challenges With Telemedicine Platform?

While building a telemedicine platform, there are many challenges that an app developer has to face. You need to keep in mind the situation of both doctor and patient. There are other typical challenges also, related to the healthcare industry:

  • Compliance
  • Trust
  • Security
  • International expansion

Compliance

All the healthcare platforms have to be compliant with all the rules and regulations of the country. Every country has different regulations.

Trust

It is essential in a telemedicine platform to win the patient’s trust. The expertise of a doctor plays a very crucial role in winning a patient’s heart. By these following ways, you can win the patient’s reliability:

  • Showing doctors experience
  • Including patients feedback

Security

This point can be seen as another way of winning a patient’s trust. It would help if you made sure that the platform you are building respects users’ privacy.

International expansion

If you are using multiple languages in your telehealth marketplace, it is tough for users worldwide to understand it. On the next side, this will give you hundreds of opportunities to build your excellent platform.

Check Top 14 Core Features Of Telemedicine Platforms

This is very important to know how to create a telemedicine platform. It starts with competitors and market research and deciding the features of the future product.

Here are the core features of telemedicine platforms.

1. Registration

The registration page should offer to sign up with Google, Facebook, and other places. The registration should be fast and easy enough. The user has to agree with all the terms and policies of the platform, so it is essential to add all the terms and privacy policies to the registration page.

2. Profile of the user and dashboard

A user profile is a digital profile on the telehealth platform, the same as their medical card. The best version of the user’s profile is probably on vcdoctor. It contains all the information related to the patient.

If we talk about the dashboard, it will help the patient access his data related to how many appointments he took, his treatments, and his prescriptions.

3. Search

You can optimize your search as extensively as you want it to be, but it is good to keep it minimum. One of the best ways of optimizing your platform is to promote a doctor’s profile.

4. Doctors page

The platform must have all the details related to the doctor. Doctors page should contain:

  • Name of the doctor
  • Photo of the doctor
  • Field of the doctor
  • Rating of the doctor
  • Reviews of the doctor
  • Location of the doctor
  • General information of the doctor
  • In-network insurance of the doctor
  • Specialties of the doctor
  • Education and training of the doctor
  • Languages used by the doctor

5. Booking

Bookings in your telehealth platform should be made in the form of a questionnaire. These are the questions you should ask for:

  • Insurance number of the patient
  • Appointment reason
  • Date and time
  • Notes

6. Video and audio call

Providing video and audio calling services is very crucial for a telehealth platform. It will provide a better understanding of doctors to the patients and vice-versa.

7. Payments

Connect all your payment options to your telehealth platform. Offering different payment platforms to the users will build their experience on another level.

8. Rating and Reviews

To win the trust of your patients, you must include ratings and reviews of your previous patients in your profile.

9. Messaging

There must be an option of messaging the doctor to make an appointment. Sometimes, doctors cannot pick up the calls; this option is handy.

10. Doctors Profile

The doctor’s profile should be up to date and must contain all the details related to a particular doctor.

11. Dashboard

This is one of the essential features of all telehealth platforms. It will tell the patients about all the appointments, reports, etc. In the form of analytical data.

12. Calendar

Integration of the calendar is helpful for both patients and doctors to schedule their time according to their requirements.

13. Prescription

When the patient’s treatment is complete, it is time for a prescription. On telehealth platforms, doctors give e-prescriptions to their patients.

14. Admin panel

It is essential to have a decent admin panel. It will help you to manage the platform from both sides.

Conclusion:

The meaning, importance, and features of telemedicine platforms are discussed above. Now it will be easy for you to create a telemedicine platform. Keep reading our more articles to get acquainted with Telemedicine and Telehealth.

by dream soft

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