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#Flood of 911 calls overwhelm NYC emergency call centers during Tropical Storm Isaias

#Flood of 911 calls overwhelm NYC emergency call centers during Tropical Storm Isaias

August 4, 2020 | 3:32pm

A flood of 911 calls has overwhelmed emergency call centers as Tropical Storm Isaias rolled into New York City Tuesday.

A spokesman for the mayor’s office said there were “no technical issues with 911.

“Call volume is high due to the storm and downed trees,” City Hall rep Bill Neidhardt wrote on Twitter. “New Yorkers should continue to report downed trees to 311 and call 911 to report life threatening emergencies.”

Residents trying to report passengers stuck inside cars after trees toppled over due to high winds were met with an answering service, a video posted to Twitter shows.

The FDNY confirmed the “high call volume” but did not say whether the flood of calls caused any issues with responses.

The NYPD did not immediately respond if the issues have affected their agency.

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